Why your new proposal looks different from your current contract
Your IT just works — that isn't changing. What happens under the hood, however, has changed in recent years. Below we briefly explain what that means for you.
Then vs now
Same foundation, a broader story
You probably already have your IT reasonably well arranged. It works, your people can get on with their jobs, and there's support when something comes up. What often happens is that IT "works fine" — but the world around it keeps changing. Risks are growing, and customers, insurers and regulations increasingly demand proof. That also changes what "well arranged" actually means.
A strong foundation
Current situation
Basic- IT works
- Support when issues arise
- Updates and management
- Technical Account Management
The new standard
New situation
Now standard- IT works
- Support when issues arise
- Updates and management
- Technical Account Management
- Active monitoring (24/7)
- Abuse detection
- 24/7 response to threats and abuse
- Protection of access and data
- Insight into risks
- Demonstrably in control
Below the waterline
What you don't see protects your business every day
Your team's workplace, the applications used every day and the support you get when something breaks — that's the visible part of our service. Underneath sits a layer that keeps your business protected, in control and with risks kept in check.
Visible — what you notice
Underwater — what protects you
The biggest difference lies in what prevents things from going wrong.
How this works in practice
1 / 2You often only notice this difference the moment something happens. Suddenly it becomes clear what's been arranged for you behind the scenes.
“An attack attempt from abroad was detected and stopped before any damage occurred. Without active monitoring, this would probably only have been discovered afterwards.”
Why this matters now
The world around your IT has changed
More cyber risks
Attacks on SMEs are increasing. Not targeted, but automated — everyone is a target.
New requirements from customers and insurers
Clients and insurers expect demonstrable security. No proof means no contract or coverage.
More responsibility for IT providers
We share responsibility for your security. That calls for tighter processes and transparency.
More dependence on cloud and data
Almost everything runs online now. That shifts the risk from hardware to access, identity and data.
What it delivers
What does this get you, concretely?
Not a long list of tools, but outcomes you actually notice day to day.
Fewer incidents
Prevention and early detection stop most problems before they have any impact.
Faster response to problems
24/7 monitoring and immediate follow-up on anomalies — visibility and action within minutes, not days.
Insight into risks and opportunities
You know exactly where you stand, which risks are at play and where the growth opportunities lie.
Demonstrably in control
Clear reporting for customers, auditors and regulators — no more scattered folders or emails.
Peace of mind and a clear overview of your IT
You know where you stand, where the risks lie and what's needed — without the technical complexity.
Advice
A dedicated team that thinks along on choices, risks and developments affecting your organization.
The technology in the background
A strong foundation, without you having to worry about it
Behind the scenes, we make sure the technology is right — Microsoft 365, cloud, networks — secure, stable and well managed. For you, it's about continuity, certainty and speed; that's what we work towards.
Microsoft specialist and experienced cloud partner
Secure and stable cloud and network environments
Unlimited fast, expert support
Investment
What do you notice from this in practice?
- More monitoring and analysis — continuous instead of periodic.
- More security and detection of abuse and attacks.
- More responsibility and demonstrability towards customers and insurers.
You're not paying for more IT, but for less risk and more control.
Three levels of control
Choose the level of control that fits your organisation
Not a list of tools, but a clear difference in how much control you have — and how much risk you accept. So the question is: what fits your situation best?
Solid foundation, more accepted risk
Suited if you want things well arranged, but consciously choose a pragmatic approach.
- Unlimited support
- Solid basics for workplace and day-to-day IT
- Less strict security measures
- Mainly focused on devices and management
- Less active steering on risks
- Annual IT assessment (once a year)
Insight, protection and demonstrability
Suited to organisations that take risk seriously and want to be able to show they're in control.
- Unlimited support
- More monitoring and stricter security
- Faster response to incidents and support requests
- Service requests and standard changes included
- Broader insight into what causes risk
- Demonstrable 'Digital Basics in Order'
- Periodic IT assessment (twice a year)
Official Statement included
Active control, risk management and compliance
Essential if downtime, data breaches or compliance issues would directly impact your business or customers.
- Unlimited support
- Active risk management and risk acceptances
- Stricter policies to minimise misuse
- Broad view of assets, data, processes, applications and suppliers
- Higher demonstrability towards customers, auditors and insurers
- Starting point for compliance and NIS2 trajectories
- Active IT and risk assessment (four times a year)
Official Statement included
Optional growth paths
Want to grow in a targeted way?
Once your foundation is solid, you can confidently take the next step — depending on your ambitions and what customers or regulations require of you.
FAQ
Some choices deserve a solid explanation. Below we answer the most frequently asked questions about our proposal and what exactly is changing.
Shall we look together at what suits you?
In a short call, we'll translate this proposal to your situation — concretely and without obligation.
We hold ourselves to the same high standards
Our services are built on the same standards we apply for our customers.
